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Heap vs Highlight

Highlight scores higher on the AgentReady, 46/100 against 42/100. They differ on 9 of the 41 signals. Which ones decides whether an agent can adopt them without a person watching.

What each one is

Heap. Heap is a digital analytics platform that automatically captures every user interaction to help companies understand customers' end-to-end journeys, improve conversion and activation, increase retention, and deliver great user experiences.

Highlight. The runtime control layer for AI development, de-risking releases, and enabling systems that heal and optimize themselves.

Where Heap is ahead

Heap passes self-service signup, fast time to first request, copyable quickstart and official python sdk, and Highlight does not. That is adopt, whether an agent can get a key and make its first successful call without a human in the loop.

Where Highlight is ahead

Highlight passes public docs discoverable, llms.txt published and llms-full.txt / full agent docs, and Heap does not. That is discover, whether an agent can find the product at all without being told it exists.

It also holds understand: structured api reference. Heap misses it.

And on adopt, agent-compatible signup flow. Heap misses it.

What neither does

Both fail mcp discoverable, openapi / spec quality, authentication documented, request examples provided, response examples provided, errors and status codes documented, limits / constraints documented, no mandatory sales call, programmatic credential creation, cli available, mcp integration available, structured, predictable output, machine-readable errors, retry behavior documented, idempotency support, rate-limit behavior predictable, agent compatibility verified. If your agent needs any of those, you will be building it yourself either way.

Score, pillar by pillar

The AgentReady splits into four pillars, scored separately, because a product can be easy to find and still impossible to adopt.

Discover is whether an agent can find the product at all without being told it exists. Highlight leads 87 to 60. Heap misses public docs discoverable, llms.txt published, llms-full.txt / full agent docs, mcp discoverable; Highlight misses mcp discoverable.

Understand. Highlight leads 38 to 23. Heap misses structured api reference, openapi / spec quality, authentication documented, request examples provided, response examples provided, errors and status codes documented, limits / constraints documented; Highlight misses openapi / spec quality, authentication documented, request examples provided, response examples provided, errors and status codes documented, limits / constraints documented.

Adopt. Heap leads 50 to 25. Heap misses no mandatory sales call, agent-compatible signup flow, programmatic credential creation, cli available, mcp integration available; Highlight misses self-service signup, no mandatory sales call, programmatic credential creation, fast time to first request, copyable quickstart, official python sdk, cli available, mcp integration available.

Operate. Both sit at 35/100 here. Heap misses structured, predictable output, machine-readable errors, retry behavior documented, idempotency support, rate-limit behavior predictable, agent compatibility verified; Highlight misses structured, predictable output, machine-readable errors, retry behavior documented, idempotency support, rate-limit behavior predictable, agent compatibility verified.

Pricing

Heap does not publish a machine-readable starting price and has a free tier. Highlight does not publish one with no free tier.

Signal by signal

Which to pick

Highlight clears more of the signals an agent needs, so it is the safer default for unattended use. Full profiles: Heap and Highlight. Alternatives to each: Heap, Highlight.

An agent can fetch this as data: POST /v1/compare {"slugs": ["heap", "highlight"]}