Crisp vs Windmill
Windmill scores higher on the AgentReady, 64/100 against 50/100. They differ on 8 of the 41 signals. Which ones decides whether an agent can adopt them without a person watching.
What each one is
Crisp. All-in-one omnichannel customer support platform with AI-powered features to augment customer experience and support teams
Windmill. Windmill is a fast, open-source workflow engine and developer platform.
Where Crisp is ahead
Crisp passes structured, predictable output, and Windmill does not. That is operate, whether an agent can run against it in production and recover when a call fails.
Where Windmill is ahead
Windmill passes llms.txt published and llms-full.txt / full agent docs, and Crisp does not. That is discover, whether an agent can find the product at all without being told it exists.
It also holds understand: structured api reference. Crisp misses it.
And on adopt, fast time to first request, copyable quickstart and cli available. Crisp misses those.
Finally, on operate, agent compatibility verified. Crisp misses it.
What neither does
Both fail mcp discoverable, openapi / spec quality, authentication documented, request examples provided, response examples provided, errors and status codes documented, no mandatory sales call, programmatic credential creation, mcp integration available, machine-readable errors, retry behavior documented, idempotency support, rate-limit behavior predictable. If your agent needs any of those, you will be building it yourself either way.
Score, pillar by pillar
The AgentReady splits into four pillars, scored separately, because a product can be easy to find and still impossible to adopt.
Discover. Windmill leads 87 to 73. Crisp misses llms.txt published, llms-full.txt / full agent docs, mcp discoverable; Windmill misses mcp discoverable.
Understand. Windmill leads 46 to 31. Crisp misses structured api reference, openapi / spec quality, authentication documented, request examples provided, response examples provided, errors and status codes documented; Windmill misses openapi / spec quality, authentication documented, request examples provided, response examples provided, errors and status codes documented.
Adopt is whether an agent can get a key and make its first successful call without a human in the loop. Windmill leads 67 to 50. Crisp misses no mandatory sales call, programmatic credential creation, fast time to first request, copyable quickstart, cli available, mcp integration available; Windmill misses no mandatory sales call, programmatic credential creation, mcp integration available.
Operate. Windmill leads 56 to 47. Crisp misses machine-readable errors, retry behavior documented, idempotency support, rate-limit behavior predictable, agent compatibility verified; Windmill misses structured, predictable output, machine-readable errors, retry behavior documented, idempotency support, rate-limit behavior predictable.
Pricing
Crisp starts at $45/mo and has a free tier. Windmill does not publish one and has a free tier.
| Crisp plans | Windmill plans |
|---|---|
| Free $0/mo | - |
| Mini $45/mo | - |
| Essentials $95/mo | - |
| Plus $295/mo | - |
| Enterprise Custom | - |
Signal by signal
| Signal | Crisp | Windmill |
|---|---|---|
| AgentReady | 50 | 64 |
| Discovery | 73 | 87 |
| Understanding | 31 | 46 |
| Adoption | 50 | 67 |
| Operability | 47 | 56 |
| Public API | Yes | Yes |
| MCP server | No | No |
| OpenAPI spec | Unknown | Yes |
| CLI | Unknown | Yes |
| llms.txt | Unknown | Yes |
| Self-serve signup | Yes | Yes |
| Free tier | Yes | Yes |
Which to pick
Windmill clears more of the signals an agent needs, so it is the safer default for unattended use. Full profiles: Crisp and Windmill. Alternatives to each: Crisp, Windmill.
An agent can fetch this as data: POST /v1/compare {"slugs": ["crisp", "windmill"]}